Privacy Statement - On Course
On Course is the trading name of Pro Golf Centres of Australia Pty Ltd as trustee
for the Progolf Centres Unit Trust. When the term On Course
is used in this document, it refers to both the Head office of On Course and all of our Franchisees nationally.
On Course provide a range of golf equipment and related services through their
Franchisees Australia wide. Information about us can be obtained by logging on
to our website at www.oncoursegolf.com.au
or by contacting our Privacy Officer on 03 9562 1366 or by facsimile on 03 9562
1966 or by e-mail info@oncoursegolf.com.au.
On Course acknowledges and is committed to protecting your
privacy. We will only collect, use, disclose and hold personal information in
accordance with the Privacy Act 1998 ("the Act").
We will let you know:
- When we collect information about you
- What Information we collect and hold about you
and why we are collecting such information
- How this information is used by us and the
organizations, or types of organizations that the information would usually
be disclosed to
- If the law requires the collection of such
information
- The consequences, if any, of you not disclosing
such information
- That you can access this information
- How you can access this information
- How you can correct this information if it is
not correct.
Collection of
personal information
On
Course does not collect personal information unless the
information is needed in order for us to carry out specific functions and
activities. We only collect such information by lawful and fair means and in an
unobtrusive way. You may be required to provide us with personal information
about yourself or others each time you contact us by phone, fax, letter or
email. We need this information in order to provide you with our services and/or
products. The information will be used and managed as follows:
Disclosure of personal information and
marketing
We will use and disclose your personal information
for the primary purposes of our business or for a purpose related to our
primary purpose such as marketing, only where you consent to such disclosure or
such disclosure is permitted by the Act. In addition we will use such
information to market products and services offered by On Course to you unless you have indicated that you do not wish to receive such
marketing offers or materials. Such a request can be made to our Privacy
Officer. We will in such circumstances only use the personal information
provided for the sole purpose of providing the service you have requested.
On Course may utilise the services
of contractors from time to time for the purposes of marketing and undertaking
services as promoted by On Course. Your personal
information will be provided to these businesses for the purposes of ensuring
that our services are marketed to you or to enable a service to be provided to
you.
We will not otherwise provide your personal information
to a third party without your approval.
Security and access of personal
information
The personal information you have provided to us
will be kept confidential and secure and will not be accessible for
unauthorised use, amendment or disclosure. Only On Course
staff who have been trained on our privacy policy will have access to such
information. You are able to access the personal information we hold about you
at any time by contacting our Privacy Officer by phone, fax or e-mail.
Ensuring accuracy of the personal
information we hold
On Course will attempt to ensure
that the personal information we hold about you is accurate, up to date and
complete. To assist us in doing so, please provide us with correct information
and inform us if your details change. Details of any changes to your
information can be made by fax or e-mail. If we deny you access to or deny a
request for correction of your information we will provide you with the reasons
for this action and inform you of any important circumstances.
On Course Privacy
Policy
Due to the importance of your privacy, our privacy
policy will be reviewed and monitored regularly. A copy of our privacy policy
is available by contacting our Privacy Officer.
On Course Privacy
Complaint Process
If you are concerned about the way in which On
Course has handled your personal information, please
contact our Privacy Officer with your complaint. We may then issue you with a
privacy complaint form, which you will be required to complete and return to
us. This will ensure a prompt investigation into your complaint. If we have not
handled your personal information in an appropriate way we will take the
necessary steps to relieve your concerns. If you are still concerned, you may
contact the Privacy Commissioner